+12 YTD
247
Total Active Members
This week
38
Members Requiring Outreach
Goal: 70%
67%
Opportunity Completion
+8 pts YoY
73%
Benefit Activation Rate
+2 pts YoY
94%
Member Retention Rate
Out of 100
76
Avg. Success Score
Priority Outreach Queue
8 members where one conversation could meaningfully change the next 90 days.
Member
Top Opportunity
Impact
Recommended Action
MR
Maria Rodriguez
Age 72 · El Paso, TX
No PCP Selected
Care AccessHigh Impact
Schedule PCP discussion
JS
John Smith
Age 68 · Tampa, FL
Unused Healthy Food Benefit
Benefit UtilizationMedium Impact
Review UCard usage
SJ
Susan Johnson
Age 75 · Columbus, OH
Annual Wellness Visit Overdue
Care AccessHigh Impact
Wellness visit outreach
RC
Robert Chen
Age 70 · Oakland, CA
Diabetes Prevention Program Eligible
Chronic ConditionMedium Impact
Discuss DPP enrollment
EW
Evelyn Watkins
Age 81 · Atlanta, GA
House Call Assessment Eligible
Home-Based CareHigh Impact
Schedule in-home assessment
DP
David Park
Age 67 · Seattle, WA
Telehealth Underutilized
Care AccessLow Impact
Introduce virtual visits
LF
Linda Foster
Age 78 · Phoenix, AZ
Transportation Benefit Not Activated
Care AccessMedium Impact
Activate ride benefit
GM
George Mitchell
Age 73 · Nashville, TN
Medication Review Due
Chronic ConditionHigh Impact
Schedule MTM session